FAQ

FAQ – Frequently Asked Questions

See full package details here.

1. Who can purchase the packages?
Anyone! Artists, content creators, entrepreneurs, influencers, brands, and independent projects are all welcome. If you’re unsure which package suits you best, feel free to contact us.
2. Which package is right for me?
-STARTER SPARK: Budget-friendly basic promotion for emerging artists.

-RISING STAR: For artists looking to share their story and increase visibility.

-SPOTLIGHT: Ideal for those seeking professional feedback and comprehensive promotion.

-SHINING STAR: For artists aiming to reach more listeners through playlist additions.

-SUPERSTAR: Designed for professional artists ready to take significant steps in their music career.

-STARBORN: For those seeking expert support to perfect their songs.

-ULTIMATE VISIBILITY: Tailored for influencers, entrepreneurs, and content creators aiming to promote their products or brands to a wider audience.

-HIGHLIGHT STORIES: For individuals who want to inspire others by sharing their personal stories through interview-based promotions.
3. When will my content be published?
After the approval process, your content will be published within 24–48 hours across all packages.
4. How do interviews work?
For packages that include interviews (e.g., RISING STAR, SUPERSTAR, HIGHLIGHT STORIES), we provide a list of pre-prepared questions. You can choose which ones to answer or submit your own pre-written responses. Our editors will then professionally edit and publish the content.
5. Which languages do you support for content submissions and publications?
You can submit your content in any language. However, unless you have purchased a package that includes the “Customizable with Extras” feature, your submission will be translated and published in English by default. For this reason, to avoid any potential translation errors or loss of meaning, we recommend submitting your content in English if you have purchased a package that does not include this feature.
6. What are the extra customization options?
For packages labeled “Customizable with Extras,” you can choose:

-Language Preference: We can publish your content in the language of your choice. In packages that do not include the “Customizable with Extras” option, submissions made in languages other than English will be translated and published in English. If you would like your content to be published in the language you submitted, the package you purchase must include the “Customizable with Extras” feature..

-Content Preparation Preference: Opt for your provided information to be published as-is (with only grammar and spelling corrections) or have our editors professionally craft it into a compelling, SEO-friendly narrative.
7. On which platforms is social media promotion conducted?
We support Instagram, Twitter (X), YouTube, and LinkedIn. Depending on your chosen package, promotions will be conducted on your selected platforms. We’re also working on expanding our services to TikTok. Stay updated by subscribing to our newsletter here.
8. Where are blog posts published?
Blog posts are published on our music and media-focused website, Intellerzone.com, optimized for SEO to reach a broad readership.
9. What is your refund and cancellation policy?
Cancellations are possible before the approval process. Once content production has begun, refunds are not available. We strictly prohibit content that violates our ethical guidelines, laws, or community standards, including but not limited to:

-Racism and Hate Speech: Derogatory or exclusionary remarks targeting any ethnic group, religion, nation, gender, or identity.

-Sexual and Obscene Content: Adult content, explicit sexual material, or erotic implications.

-Sexism and Homophobia: Content supporting gender inequality or discrimination against LGBTQ+ individuals.

-Incitement or Promotion of Violence: Content glorifying, encouraging, or threatening physical or psychological violence.

-Misleading Information / Fake News: False claims, deceptive campaigns, or content that risks misleading the public.

-Fraud or Promotion of Illegal Activities: Pyramid schemes, counterfeit product promotions, or illegal product/service sales.

-Promotion of Drugs and Addictive Substances: Encouragement or praise of alcohol, tobacco, over-the-counter drugs, or illegal substances.

-Copyright Infringement / Unauthorized Content: Use of music, visuals, text, or brand names without proper authorization.

-Political or Religious Extremism: Provocative political statements or religious fanaticism.

-Cyberbullying and Personal Attacks: Content targeting, humiliating, exposing, or defaming individuals.

Submissions containing such content will be canceled without prior notice, and no refunds will be issued. If you’re unsure about the appropriateness of your content, please contact us before placing your order. For more details, please visit our Refund & Payment Policy page.
10. Is it more advantageous to purchase packages individually or opt for a higher-tier package?
Higher-tier packages combine multiple services, offering both time and cost efficiency. For example:

The Spotlight package includes multi-platform social media promotion, song/album/artist promotion, blog posts, and professional reviews.

Purchasing these services separately may be more expensive and less cohesive. Additionally, higher-tier packages provide a more integrated approach, enhancing brand consistency.
11. My priority is promoting my music rather than an interview. Are interview-included packages suitable for me?
Interviews offer an opportunity to connect with your audience through storytelling. If your main focus is music promotion, consider the Starter Spark or Spotlight packages. However, if building an emotional connection with your audience is a goal, interview-inclusive packages like Rising Star or Superstar can be more effective in the long run.
12. I’m an influencer. Should I choose artist packages?
Not necessarily. We offer specialized promotion packages for content creators, influencers, entrepreneurs, businesses, brands, and more:

-Ultimate Visibility: Designed for product, brand, or content promotion, including blog posts and social media promotion.

-Highlight Stories: Ideal for sharing your personal journey, success story, or brand narrative through interviews and social media promotion.

However, if you’re an influencer or content creator who has released a song, artist packages like Spotlight or Rising Star would be more appropriate, as they are tailored for music promotion to reach the right audience.
13. Do I prepare the content, or do you write it?
Based on the information you provide, our professional team will create the content. You have the option to:

Have your information published as-is (with only grammar and spelling corrections).

Opt for our editors to professionally craft the content into a compelling, SEO-friendly narrative.
14. What are the packages for?
The packages are designed to help you reach a wider audience by professionally promoting your music, content, product, or personal brand. They are especially beneficial in the following situations:

– When applying for verification (blue tick) on social media platforms, having prior media coverage is an important factor. These packages help you gain publications under your name.

– To increase visibility in Google search results (e.g., when someone searches your name, they find you through professional content).

– To strengthen your digital image before potential collaborations, sponsorship meetings, or agency applications.

– To have professional content that you can reference on your website or biography.

– Published interviews and features make you appear as a more “serious” figure in the eyes of the media.

– They are a powerful promotional tool to announce a new song, project, brand, or venture, to build an audience or expand your existing one.

In short, these packages are used to make a strong first impression in the digital world, increase your visibility, and present yourself as a more “established” figure.

15. Can I get help after my content goes live?
Yes, please note that requests for edits must be submitted to our support team within 24 hours after the content has been published.
16. Do you offer discounts, campaigns, or subscription opportunities?
Yes, we provide periodic campaigns and discounts.

Loyal customers who have previously purchased from us receive special discounts and exclusive offers.

For those seeking regular promotion services, we offer subscription-based solutions, allowing you to benefit from more advantageous pricing and continuous visibility.

To take advantage of these opportunities, please contact us.

What’s Included?

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